Senior Account Manager

Key Responsibilities

• Develop and execute strategic, customer-specific sales plans aligned with EQI's growth strategy, using market data, internal tools, and customer feedback to identify new opportunities.
• Build strong, trust-based relationships across all levels of customer organizations; communicate proactively, transparently, and with integrity.
• Communicate growth objectives and pursue new business aligned with EQI goals, achieving mutually beneficial outcomes with customers.
• Collaborate with Engineering, Supply Chain, and Operations to strengthen competitiveness, evaluate technologies, and identify new programs.
• Serve as the internal voice of the customer, ensuring alignment and support for profitable, responsible account growth.
• Manage the account as a business—understand key financials, develop sales strategies, prepare presentations, and secure customer alignment.
• Negotiate pricing, tooling, and timing; translate internal cost breakdowns into customer-ready quotations.
• Lead RFQ processes from pre-quote activity through award and program launch.
• Provide leadership or support during crises or escalated issues involving quality, engineering, manufacturing, or other business situations.
• Build strong internal relationships, ensure effective follow-up, and resolve daily issues independently, escalating only when necessary.
• Manage a wide range of commercial and operational activities, including material linking, packaging systems, tooling audits, capacity studies, change management, launches, obsolescence claims, warranty issues, pricing models, and web-quote submissions.
• If applicable, manage direct-report Account Managers and ensure their work aligns with EQI goals, customer strategy, and performance expectations.

Qualifications

• Bachelor’s degree in Engineering, Business, Finance, or Marketing (or industry experience equivalent)
• 5+ years selling engineered technologies to major domestic and/or ROW OEMs (experience in EQI’s core commodities preferred).
• Strong communication and relationship-building skills with leaders, customers, and teams.
• Excellent verbal/written abilities and high proficiency in Excel, PowerPoint, and sales/data systems.
• Proven ability to drive accountability, performance, and ethical standards.
• Strong analytical skills for strategy development and cost/technical discussions.
• Highly organized—able to balance urgent vs. important tasks.
• Effective leader and influencer capable of resolving issues and driving action.
• Professional, high-integrity presence.
• Mechanical/operations/logistics experience preferred.
• Be willing and capable to travel (25-50%) to customers and industry opportunities for F2F meetings and relationship development.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance to support the health needs of employees and their families.
• 401(k) with Company Match: Competitive retirement savings plan with employer matching contributions to help employees build long-term financial security.
• Flexible, Unlimited Paid Time Off: An unlimited PTO policy designed to promote work-life balance and allow employees the flexibility they need for rest, personal time, and family commitments.
• Positive and Collaborative Work Environment: A culture that values teamwork, integrity, continuous improvement, and open communication.
• Wellness Programs: Access to a range of wellness initiatives that promote physical and mental well-being including an EAP program and options for maintaining a healthy lifestyle with gym reimbursement.
• Global Growth Opportunities: The chance to work for and grow with an expanding international organization, with exposure to global teams, perspectives, and career development pathways.