Senior Account Manager

About the role

The Senior Account Manager serves as a trusted advisor to clients, shaping marketing strategy and fostering strong partnerships that drive long-term growth. This role develops a deep understanding of client industries and goals, leads integrated marketing direction, and aligns cross-functional teams to deliver a seamless, Platinum+ experience.

Responsibilities

• Work with the team to develop and lead the execution of integrated marketing plans tailored to each client’s business goals, challenges, and market position.
• Continuously audit and optimize marketing efforts, seeking opportunities to improve performance and deliver client ROI.
• Drive the strategic use of DH+ resources and capabilities, ensuring our solutions remain proactive and business-first.
• Act as the client’s trusted advisor, proactively identifying needs and bringing business-building ideas to the table.
• Lead quarterly/semi-annual business reviews and strategic planning sessions to align efforts with evolving client goals. Present clear and actionable marketing metrics, proactive ideas and insights during client meetings and reviews.
• Build long-term client relationships rooted in trust, transparency, and measurable impact.
• Communicate with clarity, empathy, and professionalism; document and track input, progress, and feedback.
• Work with the team to lead the scoping, development, and delivery of omni-channel marketing campaigns.
• Draft and present project briefs and scope of work, ensuring full alignment with client expectations, goals, and deliverables.
• Manage budgets, timelines, and quality control throughout the project lifecycle.
• Engage with creative and technical teams to ensure flawless execution and client satisfaction.
• Serve as the marketing lead on multidisciplinary teams, fostering collaboration across departments.
• Share knowledge and best practices with internal teams to build collective strength and deliver consistent results.
• Proactively manage capacity and flag issues before they impact delivery.
• Strengthen client relationships by delivering consistent value.
• Lead the team to proactively identify growth opportunities and solve business challenges for clients.
• Act as a steward of the DH+ brand and service model, delivering a Platinum+ experience at every touchpoint.
• Maintain disciplined project execution, ensuring clarity around objectives, scope, timing, and outcomes.
• Collaborate seamlessly across departments, reducing bottlenecks and aligning expectations.

Requirements

• Bachelor’s degree in marketing, communications, or a related field.
• 6-10 years of experience in an account manager role for a marketing agency.
• Demonstrated ability to develop and execute multi-channel marketing strategies.
• Deep understanding of digital marketing, content strategy, lead generation, and marketing analytics.
• Excellent written, verbal, and presentation skills.
• Highly organized with a passion for details and process.
• Experience with marketing platforms, CRM tools, and project management systems.
• Proven ability to lead client relationships and inspire internal teams.

Qualifications

• Passionate about building relationships with clients and developing/executing marketing programs that drive business impact.
• Thrives on complex situations, maintaining calm confidence and elevating team and client performance.
• Embraces ownership, communicates with intention, and brings energy and curiosity to every challenge.
• Not just a senior account manager—someone who is a Trusted Navigator.

Skills

• Strategic thinking and client relationship management.
• Project management and budgeting.
• Marketing platform and CRM tool proficiency.
• Team leadership and collaboration.

Benefits

• Health (PPO & HSA options)
• Dental
• Vision coverage
• Paid Parental Bonding Leave
• 401(k) with Company Match
• Pet Insurance
• Company-Paid Life Insurance & Short-Term Disability
• Career Development & Training Opportunities

Pay

The total target compensation for this role will be an annual salary of $80,000 – $95,000. Pay will be determined based on location, experience, internal pay equity, and relevant business considerations.

Schedule

N/A

Contact

To learn more about DeanHouston+, visit their website.