Senior Account Executive (SMB), Comcast Business
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
About the role
Sell Comcast Internet, Data, Video and Voice services to small and mid-size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. As part of the sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with the goal of exceeding departmental financial and unit targets. Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
Location: IN - Merrillville, 16 West 84th Dr
Responsibilities
- Territory development including local business partnerships, organizational affiliations, and local enhancement of Comcast positioning and brand.
- Maintain quality sales records and prepare sales and activity reports as required.
- Support customer satisfaction and a positive impression of the Comcast Experience.
- New acquisition sales of Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses.
- Generate new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
- Focus on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities.
- Identify improvement areas through a consultative process to enhance prospects' communication effectiveness both internally and externally.
- Effectively manage a territory with a high-activity and comprehensive business plan.
- Team with technical, customer service, and related support staffs to ensure end-to-end customer sales and satisfaction, driving new revenue growth.
- Maintain a pipeline of qualified prospects to meet or exceed monthly quota performance.
- Remain knowledgeable of Comcast products and services to facilitate sales efforts.
- Achieve and exceed assigned sales and business quality objectives.
- Adhere to all company standards and maintain professionalism.
- Punctual, regular, and consistent attendance.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand and apply Comcast's Operating Principles as guidelines for how you do your job.
- Own the customer experience by putting customers first and providing seamless digital options at every touchpoint.
- Know your stuff by being enthusiastic learners and advocates of Comcast's game-changing technology and services.
- Win as a team by working together and being open to new ideas.
- Be an active part of the Net Promoter System by joining huddles, making callbacks, and elevating opportunities to improve customer experience.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, customers, investors, and communities.
Skills
- Customer-Focused
- Workplace Organization
- Persuasion
- Adaptability
- Technical Knowledge
- Communication
- Resilience
- Critical Thinking and Problem Solving
- Professional Integrity
Qualifications
- Bachelor's Degree preferred, though Comcast may consider applicants with a combination of coursework and experience, or extensive related professional experience.
- 5-7 years of relevant work experience.
Pay
Base Pay: $68,750.00
Total Target Compensation (Base Pay plus Targeted Commission): $118,750.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
Benefits
Comcast provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. Benefits include a variety of options, expert guidance, and tools personalized to meet your needs, supporting you physically, financially, and emotionally through life's milestones and everyday life.