Senior Account Executive (Publications)

Responsibilities

• Client and Publications Management
• Upholds agency-quality standards in servicing clients
• Establishes strong and trusted relationships with aligned clients from selected accounts
• Led client status meetings related to publications scope, timelines, and deliverables
• Maintains regular client communication and ensures alignment on scope, submission milestones and expectations
• Manages client expectations, timelines, and approved scope
• Write thorough and actionable project briefs and client contact reports
• Ensures estimates align to rate cards
• Reviews key project milestones for scientific accuracy, compliance, and completion readiness
• Ensures compliance with journal and congress formatting requirements and manages the submission process for scientific publications
• Proactively escalates risks related to timelines, scope, compliance, or resourcing and provides practical solutions
• Project Management
• Partners with internal teams to ensure accurate execution of publications projects
• Develops and monitors detailed project timelines; identifies and escalates scope creep
• Maintains project financial health in collaboration with project management
• Ensures Workfront project data is accurate, complete, and up to date
• Manages status tracking and documentation in Workfront and MS Teams
• Ensures quality control of scientific materials for accuracy, formatting, and compliance with journal/congress requirements
• Keeps senior leadership informed of project risks and status
• Accountable for SOW scope clarity and estimate alignment on assigned work
• Leadership
• Inspires and motivates teams to deliver high-quality, compliant scientific work
• Ensures expectations are clear, risks are escalated appropriately, and scientific quality and compliance standards are upheld across all deliverables
• Leads internal teams to ensure project timelines are met, quality of work is high, communication is fluid across stakeholders, and roles and responsibilities are clearly understood
• Projects a professional, positive attitude toward peers, supervisors, team members, and clients
• Establishes credibility and maintains a strong leadership presence both internally and externally; conveys confidence without overpromising
• New Business/Growth
• Partners with Account Director and Senior Account Supervisor to identify opportunities to expand medical communications and publications support within existing accounts
• Maintains and improves client relationships and retention of current account relationships
• May assist in development and presentation of publications plans and capabilities, as appropriate

Qualifications

• Deep understanding of medical communications, publications, and regulatory workflows
• Strong grasp of pharmaceutical company SOPs and Good Publication Practice (GPP)
• Familiarity with CONSORT guidelines and awareness of Sunshine Act requirements
• Able to work in an ever-changing, dynamic environment
• Demonstrates excellent interpersonal, client relationship, organizational, administrative, and time-management skills
• Demonstrated ability to manage multiple scientific projects in a fast-paced environment
• Strong organizational, documentation, and risk management skills
• Able to communicate effectively with scientists, researchers, and internal stakeholders
• Apply strategic thinking to all business challenges and opportunities
• Lifelong learner, willing to learn new things and take on new challenges
• Proficiency in MS Word, PowerPoint, Excel, publication management systems, Datavision, and Adobe Workfront preferred
• Bachelor's degree in scientific or medical focus strongly preferred
• 5+ years' account management-related experience
• 5+ years of agency experience, medical education agency experience required
• 5+ years of pharma or healthcare experience preferred
• CMPP certification required or strongly preferred