Senior Account Executive

About the role

As Senior Account Executive, you will serve as the day-to-day lead for Conair and BaBylissPRO within our Client Services / Account Management team. You will own client relationships, partner with the Account Director to drive each brand's Big Bet programs from kickoff through delivery, independently manage channel- and retailer-specific requests end-to-end across both brands, and orchestrate the full 360 (strategy, creative, content, production, studio, digital, social, retail/shopper, and analytics) into a cohesive program.

Responsibilities

• Manage day-to-day relationships with Conair and BaBylissPRO—establishing trusted partnerships with Global Creative Services, brand, and product stakeholders across both beauty brands, and serving as a primary point of contact to shape the work.
• Partner with the Account Director on Conair and BaBylissPRO Big Bet programs from brief to delivery—translating client objectives into defined scopes, plans, timelines, and approvals; co-leading client communications and execution; and steering the program to completion.
• Independently own one-off, channel- or retailer-specific Conair and BaBylissPRO requests end-to-end—scoping, briefing, driving the work through the team, managing client approvals, and ensuring on-time delivery.
• Manage and mentor one Account Executive—delegating effectively, setting priorities, reviewing work for accuracy and quality, and developing their capabilities across client communications, status reporting, timelines, and deliverable tracking.
• Lead weekly status meetings, internal reviews, and client check-ins; document decisions and next steps with rigor; and escalate risks early with a recommended path forward.
• Orchestrate the full 360—partnering with Strategy, Creative, Content, Production, Studio, Digital, Social, Retail/Shopper, and Analytics to deliver one integrated program across paid, owned, and earned channels.
• Maintain rigorous oversight of project details—owning briefs, timelines, dependencies, asset trackers, and approval logs across every workstream to ensure the program delivers on-brand, on-strategy, and on-time.
• Manage program financials and resourcing on a day-to-end basis—tracking burn rates, supporting estimates and SOW updates, and ensuring scope, assumptions, and change requests are clearly documented with the client.

Requirements

• 4–6 years of experience in client services or account management within an integrated, creative, or marketing agency, with a demonstrated progression from supporting accounts to owning them.
• Demonstrated experience leading 360 / integrated programs end-to-end—managing briefs, dependencies, approvals, risk, and timelines across strategy, creative, content, production, studio, digital, social, and analytics.
• Confident, polished client presence—effective as a day-to-day point of contact for marketing and brand stakeholders, with strong written and verbal communication skills and sound judgment on when to inform, recommend, or escalate.
• Experience managing or mentoring a junior team member (e.g., an Account Executive or Account Coordinator), including delegation, coaching, work review, and building their confidence in client-facing situations.

Skills and experience

• Detail-oriented and diligent—meticulous with timelines, briefs, status updates, approvals, and follow-through, with a sharp eye for identifying issues early.
• Systems-oriented mindset—able to see beyond individual tasks to identify process gaps, propose improvements, and drive their adoption with persistence.

Benefits

Starting salary between $77,000-$82,000
Comprehensive medical, dental, vision, and supplemental benefits
Paid parental and medical leave programs
401(k) with a company match component and profit sharing
15 days of paid time off plus company holidays
Hybrid work model
Tuition reimbursement and student loan repayment assistance
Inclusive employee resource groups

Equal Opportunity Employer

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.