Senior Account Executive

Primary Responsibilities

• Sells and develops new business through field promotional work.
• Develops data relative to marketing trends, competitive products, and pricing.
• Submits marketing reports to management.
• Prepares and submits reports on sales and marketing activities.
• Investigates product/service warranty claims and ensures resolution of customer complaints.

Essential Functions

• Develops long-term relationships with end users to become a trusted business partner and advisor.
• Educates customers on fire safety and other applicable codes.
• Becomes a consultant and resource to customers for protecting their organization and employees.
• Strategically approaches business development by focusing on key vertical markets.
• Develops a healthy pipeline by working with existing major accounts, developing new territories, and offering new products and services.
• Uses company CRM to manage pipeline and activity.
• Keeps up-to-date and is prepared to review with leadership on a routine basis.
• Demonstrates products and services and provides assistance in choosing their best application.
• Prepares quotations, terms and conditions of sale, delivery dates, and closes sales based upon customer needs and within company policies and procedures.
• Provides accurate and complete information for contract booking purposes.
• Assists Controller and Accounting Department in billing and collections where appropriate.

Qualifications

• Minimum high school diploma.
• Advanced computer skills - must be able to navigate company software, enter data, and send communication.
• Fluent in Microsoft Office and Excel.
• Works in a wide variety of industries and settings ranging from maintenance departments to C-level.
• Absolutely must be able to multi-task and stay organized.
• Urgency, agility, and responsiveness are key attributes.
• Possess good interpersonal skills and able to communicate and work amiably, professionally, and courteously with a variety of personalities.
• Often requires ability to present the appropriate level of detail to customers at different levels.

Physical Requirements & Environment

• Must be able to travel to various customers, vendors, or site locations for work, reviews, walk-thru, training, presentations, or meetings.
• Maintain valid driver’s license and record.
• All employees of IPS are subject to random drug testing per our Drug Free Safety Policy.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.