Selling Supervisor - North Charleston, SC

About the role

Ralph Lauren Corporation is seeking a Selling Supervisor to join our dynamic team. This role is part of the Store Leadership team and contributes to achieving strategic plans for a profitable business.

Responsibilities

• Execute strategic plans to ensure a profitable business
• Assign and manage tasks, goals, and priorities for the team
• Lead by example, providing feedback, coaching, and support to the sales team
• Monitor and achieve sales targets, KPIs, and performance metrics
• Model selling behaviors and lead in performance metrics
• Act as mentor to employees, providing guidance to enhance skills and product knowledge
• Support training programs aligned with brand standards
• Provide feedback to Store Management on team performance and development needs
• Sell 50% of the time, implementing clienteling strategies to build customer loyalty
• Execute promotional activities and sales events
• Ensure consistent customer experience aligned with Ralph Lauren and CEL standards
• Support customer concern process, escalating as needed to senior Management
• Champion new technology for New Ways of Selling and More Ways to Shop
• Communicate sales and profit performance tools to the store team
• Support inventory control and maintain productivity standards

Requirements

• Retail Supervisory or similar industry experience
• Fashion insights and awareness of industry trends (a plus)
• Excellent leadership and communication skills
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Possess and demonstrate business acumen
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers
• Strong planning and prioritization/time management skills

Qualifications

• High school diploma or equivalent
• Minimum of 2 years of retail experience
• Experience in a supervisory role preferred

Skills

• Customer service skills
• Team management skills
• Problem-solving skills
• Time management skills
• Communication skills

Benefits

• Competitive compensation package
• Health, dental, and vision insurance
• 401(k) retirement plan
• Employee discounts
• Professional development opportunities

Pay

• $20 - $25 per hour

Schedule

• Flexible schedule to meet the needs of the business