Self-Direction Staffing Support Supervisor - Queens, NY

Overview

This position is located in Howard Beach, Queens, NY (remote work). The pay range is $26.25 per hour, with a standard workweek of Monday through Friday from 8:30 AM to 5:00 PM (40 hours).

Primary Responsibilities

• Aid in and oversee the hiring process for direct support staff.
• Conduct staff orientation and ensure all onboarding tasks are completed accurately.
• Provide ongoing training and re-training to ensure full compliance with mandatory training requirements.
• Maintain and update the employee roster daily.
• Review and approve staff time entries, including time corrections.
• Complete monthly time summary reviews and approvals.
• Process payroll system approvals to ensure accuracy and compliance.
• Ensure ongoing compliance with agency policies, procedures, and regulatory standards.
• Support and implement the corrective action policy when necessary.
• Review and approve time-off requests based on program needs.
• Complete DSP evaluations in accordance with agency standards and timelines.
• Review and approve staff activity fee request submissions.
• Review and approve mileage reimbursement requests.
• Evaluate staff activity fee submissions and mileage reimbursement requests to ensure they meet all agency and program requirements.

Qualifications and Attributes

• Leadership and Oversight: Ability to guide staff and ensure compliance.
• Communication: Clear, professional written and verbal communication.
• Problem-Solving: Ability to address issues proactively and effectively.
• Time Management: Able to prioritize tasks and meet deadlines.
• Technical Proficiency: Comfortable using HRIS/timekeeping systems and agency software.
• Education and Experience: Associate or Bachelor’s degree preferred, prior experience in staff supervision, HR support, compliance, or program administration strongly preferred.
• Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Knowledge of Payroll Systems: Knowledge of payroll systems preferred.
• Communication: Ability to communicate clearly and professionally with staff at all levels.
• Attention to Detail: Strong attention to detail and commitment to accuracy.
• Confidentiality: Ability to maintain confidentiality and exercise sound judgment.

Physical Characteristics

• Must be capable of sitting or standing in front of a computer for long periods of time.
• Able to work in an open space floor plan.
• Work alongside co-workers within 3 feet.