Self-Direction Staffing Support Supervisor - Howard Beach

About the role

This position is remote and located in Howard Beach, Queens, NY. The pay range is $26.25 per hour, with hours from Monday to Friday, 8:30 AM to 5:00 PM (40 hours).

Responsibilities

• Aid with and oversee the entire direct support staff hiring process.
• Conduct staff orientation and ensure all onboarding tasks are completed accurately.
• Provide ongoing staff training and re-training as required.
• Maintain and update the employee roster daily.
• Review and approve staff time entries, including time corrections.
• Complete monthly time summary reviews and approvals.
• Process payroll system approvals to ensure accuracy and compliance.
• Ensure ongoing compliance with agency policies, procedures, and regulatory standards.
• Support and implement the corrective action policy when necessary.
• Review and approve time-off requests based on program needs.
• Complete DSP evaluations in accordance with agency standards and timelines.
• Review and approve staff activity fee request submissions.
• Review and approve mileage reimbursement requests.
• Evaluate staff activity fee submissions and mileage reimbursement requests to ensure they meet all agency and program requirements.

Qualifications and Attributes

• Leadership and oversight: Ability to guide staff and ensure compliance.
• Communication: Clear, professional written and verbal communication.
• Problem-solving: Ability to address issues proactively and effectively.
• Time management: Able to prioritize tasks and meet deadlines.
• Technical proficiency: Comfortable using HRIS/timekeeping systems and agency software.
• Education and experience: Associate or Bachelor’s degree preferred, prior experience in staff supervision, HR support, compliance, or program administration strongly preferred.
• Organizational skills: Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Knowledge of payroll systems: Knowledge of payroll systems preferred.
• Communication: Ability to communicate clearly and professionally with staff at all levels.
• Attention to detail and commitment to accuracy: Strong attention to detail and commitment to accuracy.
• Confidentiality and judgment: Ability to maintain confidentiality and exercise sound judgment.

Physical Characteristics

The physical demands are representative of those required to perform the essential functions of this job successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case. Must be capable of sitting or standing in front of a computer for long periods of time, able to work in an open space floor plan, and work alongside co-workers within 3 feet.