Support Supervisor
About the Role
This role is tailor-made for a flexible individual who is comfortable multitasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You are resourceful, collaborative, highly motivated, and efficient. A sense of humor is a plus!
A Day In The Life
The typical day is atypical. You might be acting as greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identifying opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
Requirements
- 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus
- Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
- Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
- Must be at least 18 years of age
How We Work Together
- Adaptable – We change before we have to
- Entrepreneurial – We own it
- Collaborative – There's no "I" in Tory
- Client & Brand Focused – We put ourselves in Tory's shoes
- Live the Values – We show up for each other
- Functional Expertise – We're constantly learning and growing
TeamTory Values
- We show up with honesty & kindness
- Act with integrity & compassion
- Work with passion & humility
- Lead with excellence & humor