Self-Direction Staffing Support Supervisor

About the role

Be part of a team that values connection, accountability, and real impact. You'll be part of a team that is clear about expectations, supportive and accountable, focused on outcomes that matter to people, and committed to helping people live the healthiest and fullest lives possible.

Responsibilities

• Hiring, Onboarding & Training:
  • Assist with and monitor all stages of the direct support staff hiring process.
  • Conduct staff orientation and ensure all onboarding tasks are completed accurately.
  • Provide ongoing staff training and re-training as required.
  • Ensure full compliance with all mandatory training requirements.
• Payroll, Timekeeping & Administrative Management:
  • Monitor staff pay and submit payroll change requests as needed.
  • Maintain and update the employee roster daily.
  • Review and approve staff time entries, including time corrections.
  • Complete monthly time summary reviews and approvals.
  • Process payroll system approvals to ensure accuracy and compliance.
• Compliance, Planning & Performance:
  • Ensure ongoing compliance with agency policies, procedures, and regulatory standards.
  • Support and implement the corrective action policy when necessary.
  • Review and approve time-off requests based on program needs.
  • Complete DSP evaluations in accordance with agency standards and timelines.
• Financial & Reimbursement Responsibilities:
  • Review and approve staff activity fee request submissions.
  • Review and approve mileage reimbursement requests.
  • Ensure documentation meets all agency and program requirements.
• Additional Functional / Organizational Support:
  • Assignments may be determined at a future date.

Qualifications and Attributes

• Leadership & Oversight: Ability to guide staff and ensure compliance.
• Communication: Clear, professional written and verbal communication.
• Problem-Solving: Ability to address issues proactively and effectively.
• Time Management: Able to prioritize tasks and meet deadlines.
• Technical Proficiency: Comfortable using HRIS/timekeeping systems and agency software.

Qualifications

• Education and Experience: Associate or Bachelor’s degree preferred. Prior experience in staff supervision, HR support, compliance, or program administration strongly preferred.
• Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Knowledge of Payroll Systems: Knowledge of payroll systems preferred.
• Communication: Ability to communicate clearly and professionally with staff at all levels.
• Attention to Detail: Strong attention to detail and commitment to accuracy.
• Confidentiality: Ability to maintain confidentiality and exercise sound judgment.

Physical Characteristics

• Must be capable to sit or stand in front of a computer for long periods of time.
• Able to work in an open space floor plan.
• Work alongside co-workers within 3 feet.