Self Directed Services Coordinator

Salary Range: $25/hr - $30.55/hr plus an Elite Benefit Package

Hours: 40 hours/week (Mon-Fri, 8:30a-4:30p, flexibility may be required for meetings)

Location: Latham office/Hybrid WFH after first 60 days

About the Role

A Self Directed Services Coordinator drives operational, financial, and regulatory integrity for an 80-person caseload in OPWDD Self-Directed Services—empowering individuals to maximize their independence while maintaining compliance with state and federal healthcare standards.

Requirements

• Bachelor's Degree in a Human Services-related field preferred. This may be substituted with an Associate’s Degree and one year of experience in working with people with Intellectual and Developmental Disabilities.
• QIDP Preferred
• Valid NYS driver's license, daily access to a vehicle, and driving record acceptable to the agency insurance carrier's standards.

Responsibilities

• Oversee a caseload of up to 80 individuals, including:
  • Processing all reimbursements for individuals, vendors, and staff; ensuring reimbursements meet all Medicaid and OPWDD requirements.
  • Reviewing all staff notes on a monthly basis.
  • Monitoring expenses and reviewing monthly expenditure reports; sharing monthly reports with each individual’s team.
  • Acting as the main point of contact for individuals’ self-directed services.
• Attend biannual Life Plan meetings for all individuals and review Life Plans to ensure compliance with Medicaid and OPWDD requirements for service delivery and billing.
• Review Staff Action Plans created by Support Brokers to ensure alignment with the Life Plan.
• Communicate with various Wildwood departments involved in a person’s Self-Direction services (HR, Finance, Training).
• Maintain annual required OPWDD and Wildwood trainings.
• Ensure all documentation is scanned and saved for a period of 10 years; conduct regular audits of individuals’ files and maintain organization of electronic files.
• Stay current on OPWDD and Medicaid regulations as they pertain to Self-Direction services and communicate these regulations to participants as needed.
• Compile information for individuals on their caseload who receive a Housing Subsidy, which may include:
  • Quality Assurance walkthroughs and home visits.
  • Assisting in gathering documents.
  • Completing monthly progress notes for billing of services.

Skills

• Ability to multitask and work independently while being part of a collaborative team.
• Exceptional organizational and prioritization skills.
• Comfort with learning new technology and teaching it to others.
• Knowledge and implementation of Person-Centered Planning skills.
• Strong interpersonal skills and comfort with regular communication via all forms of contact.

About the Organization

Wildwood Programs is a provider of educational, residential, employment, and other community-based supports to people with disabilities and their families. We hire those dedicated to making a difference in people’s lives.