Self-Checkout Attendant

About the role

Engages with customers, provides efficient checkout services, communicates grocery carry out services, and monitors the self-checkout lanes. Maintains proficiency regarding transactions and accuracy of tender. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

Responsibilities

• Maintains a consistent position at the entrance of the self-checkout lane when not assisting customers
• Directs and invites customers to use self-checkout lanes based on availability and payment method options
• Resolves varying customer interventions accurately and with a sense of urgency
• Closely monitors all transactions for accuracy
• Role model for "Jump-Over-the-Counter Service Excellence"
• Monitors, scans, and labels items on the bottom of the shopping cart
• Communicates customers needing carry out assistance to courtesy clerks
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures
• Complies with all Company policies and procedures
• Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products

Qualifications

• Minimum of 18 years of age required
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy
• TABC/LACT/AATC certification required where applicable

Skills

• Basic knowledge of cash register
• Basic knowledge of tender policies and procedures
• Basic mathematical and counting skills
• Ability to learn new technology systems, methods and processes
• Ability to remain courteous with customers at all times
• Ability to communicate effectively with customers and partners in written and verbal form
• Ability to multi-task and work in a fast-paced environment
• Ability to maintain a high level of accuracy
• Ability to work flexible schedules including nights, weekends, and holidays
• Must possess strong communication skills and the ability to achieve positive outcomes in all customer interactions
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible
• Must report any potential hazards that cannot be immediately remedied to a supervisor

Education and experience

Minimum three months of service as a cashier, office, or management experience recommended.

Pay

Not specified in posting.

Schedule

Flexible schedules including nights, weekends, and holidays.

Benefits

• Comprehensive medical, vision, dental, and prescription coverage
• Paid time off to relax, recharge, and enjoy life
• 401(k) plan with Company contributions
• Exclusive employee discounts
• Scholarships and educational support
• Access to a 205-acre outdoor recreation area