Selections Coordinator

About the role

A growing custom home builder in the Greater Richmond area is seeking an organized, creative, and client-focused Design Consultant.

Responsibilities

• Guide clients through meetings to select finishes, fixtures, colors, materials, and custom options.
• Maintain weekly communication with clients throughout the selection process.
• Manage selection deadlines and explain the scheduling and cost implications of delayed decisions.
• Keep selection sheets, specifications, pricing, and option documents accurate and current.
• Prepare change orders, obtain required signatures, and collect applicable client payments.
• Collaborate with estimating to obtain pricing for custom selections and items outside the standard options catalog.
• Serve as a liaison between sales, estimating, production, and field teams to ensure all parties have the necessary information.
• Cover selections for speculative homes and assist with model-home design decisions.
• Coordinate client meetings with suppliers, subcontractors, and trade partners when appropriate.
• Maintain an organized Design Center with current samples, displays, literature, and product information.
• Review relevant homeowner documents and design-related responsibilities with clients.
• Identify and resolve selection issues before they cause delays, errors, or rework.
• Create engaging social media content featuring design trends, project inspiration, and the custom-home design process.

Qualifications

• A positive, solutions-focused, "can-do" attitude.
• Experience in residential design, interior selections, custom homebuilding, construction, or a related client-facing role.
• Understanding of residential construction processes, materials, finishes, and design coordination.
• Excellent organizational skills and the ability to manage multiple clients, deadlines, and detailed documents.
• Strong communication, relationship-building, and customer-service skills.
• The ability to discuss upgrades, pricing, schedules, and design decisions confidently with homeowners.
• Strong problem-solving skills and the ability to work through unexpected challenges.
• The ability to collaborate effectively with sales, estimating, production, suppliers, and trade partners.
• Strong computer skills and willingness to learn project and selection-management systems.
• Social media or content-creation experience is an asset.
• Willingness to work occasional evenings or weekends based on client and project needs.

Pay

$75,000 - $95,000 depending on experience.

Schedule

Full-time, exempt position.

Benefits

• Paid time off.
• 401(k) with company match.
• Health insurance coverage.
• Full technology suite.
• Training and professional-development opportunities.