Sample Coordinator
About the role
Interested in contributing to improving and saving lives? Eurofins Food Chemistry Madison is growing and we're looking for amazing team members to join us. In 2021 we moved into a brand new ISO 17025 accredited laboratory in Madison, WI designed to conduct food chemistry testing specializing in infant formula, sole-source nutrition products, hemp and CBD, dietary supplements, and a variety of botanicals. Our testing portfolio includes vitamins, minerals, contaminants, pesticides and shelf-life studies. We test of a variety of instrumentation including UPLC, HPLC, GC, and LCMS technologies. We offer an innovative and collaborative team environment, and the opportunity to develop expertise on a wide variety of analytical instruments! If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!
Responsibilities
- Demonstrates and promotes the company vision
- Regular attendance and punctuality
- Applies GMP/GLP in all areas of responsibility, as appropriate.
- Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples.
- Position will be introduced to food, dietary supplements and micro samples for entry.
- Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.
- Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
- Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
- Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.
Qualifications
- A minimum of an Associate degree (in related science is preferred).
- Experience may be substituted for education.
- Working knowledge of computers.
Skills
- Customer service skills including attention to detail, accuracy, confidentiality and communication skills.
- Ability to identify and communicate client’s service needs.
- Ability to learn new tasks.
- Ability to think critically and solve problems quickly and efficiently.
Benefits
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Pay
18-20/hr