Security Training Manager

Your Responsibilities

• Develop and deliver training programs (classroom, online, self-study) for security and non-security staff.
• Create and manage monthly/quarterly training calendars in coordination with leadership.
• Conduct initial, refresher, and specialized training to meet licensing and contract requirements.
• Maintain accuracy of training records, attendance, and performance data.
• Coach and evaluate field training officers and support their development.
• Provide security awareness training during onboarding and ongoing sessions.
• Act as a resource for staff on training and security-related questions.
• Collaborate with HR, Compliance, and department leaders to align training with organizational goals.
• Recommend improvements to training delivery and security service effectiveness.
• Support recruiting and hiring processes when needed.
• Maintain certifications (e.g., CPR, First Aid, AED) and stay current on policies and procedures.
• Communicate clearly and professionally; maintain confidentiality at all times.
• Promote a culture of safety, integrity, and continuous improvement.
• Evaluate staff performance in real-world scenarios to ensure training compliance.
• Perform other duties as assigned.

Your Qualifications

• Authorized to work in the United States.
• Able to pass an extensive screening process.
• A minimum of 3 years of professional experience in a security environment with a combined concentration of quality assurance, quality control, open-platform training, licensing and credentials, and contract compliance/investigations.
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Prior experience in the security industry, law enforcement, and/or military is a plus.
• Possess superb multi-tasking ability and organizational skills.
• Strong verbal and written communication skills.

Your Skills And Competencies

• Skilled in designing and delivering engaging, multi-format training programs.
• Strong understanding of security protocols, licensing requirements, and emergency response.
• Experienced in mentoring and evaluating staff and field training officers.
• Clear, professional verbal and written communication across all levels.
• Works effectively with cross-functional teams to align training with organizational goals.
• Maintains discretion and demonstrates high ethical standards.

Pay

Competitive Salary: $80,000.00 / year

Schedule

Work Site Location: San Jose, CA

Benefits

• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

Career Growth

Career growth opportunities at GardaWorld

Travel

Travel may be required on an as-needed basis to sites within the market.

About the Role

GardaWorld Security Services is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

Equal Opportunity Employer

GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.