Security Supervisor - Special Events

Position Details

Location: Eagle, CO 81631
Employment Type: Full-Time
Compensation: Up to $26.50 per hour
Schedule: Variable event-based schedule
- Evening shifts
- Weekend assignments
- Holiday events
- Special event coverage based on operational needs

Primary Duties

• Event Operations Leadership
• Oversee security personnel during assigned events and venue operations
• Coverage of officer assignments and post coverage throughout each event
• Conduct pre-shift briefings covering responsibilities, venue procedures, and emergency protocols
• Maintain staffing levels and make deployment adjustments when operational needs change
• Provide leadership, direction, and real-time support to field personnel
• Venue & Client Relations
• Act as a liaison between event management, venue representatives, and security staff
• Maintain professional communication regarding operational updates and event concerns
• Aid in resolving guest-related issues while supporting venue policies
• Promote a positive experience for attendees, vendors, performers, and staff
• Support client expectations through consistent service delivery and professionalism
• Safety & Incident Management
• Monitor crowd activity and venue conditions throughout assigned areas
• Identify potential security concerns and take appropriate corrective action
• Respond to incidents, disturbances, medical situations, or emergencies according to established procedures
• Coordinate with event organizers, emergency responders, and other support personnel when necessary
• Ensure incidents are properly documented and communicated to management
• Administrative & Compliance Responsibilities
• Complete detailed incident reports and supervisor activity logs
• Verify compliance with company policies, post instructions, and venue requirements
• Maintain accurate staffing records and operational documentation
• Aid in post-event reviews and operational feedback when requested
• Support ongoing quality assurance efforts for event operations

Required Qualifications

• Valid driver's license with an acceptable driving record
• Previous leadership, supervisory, team lead, or coordination experience
• Strong communication and interpersonal skills
• Ability to work flexible schedules including evenings, weekends, and holidays
• Professional appearance and customer-focused attitude
• Strong organizational and decision-making abilities
• Reliable attendance and punctuality

Preferred Qualifications

• Experience supervising personnel in event, entertainment, or security environments
• Familiarity with crowd management and large public gatherings
• Experience interacting with venue management, vendors, and event organizers
• Knowledge of scheduling systems, reporting platforms, or workforce management tools
• Background in customer service-focused leadership roles