Supervisor, Security

About the role

As the Supervisor, Security, you will be responsible for the loss prevention and security functions within the facility. You’ll enforce all policies and procedures to achieve maximum shrink reduction and ensure protection of company assets.

Responsibilities

• Improve, track and report on key loss prevention goals and metrics
• Proactively research leading indicators to create, influence, drive and deliver results on loss prevention performance within the facility
• Partner with Security leaders to help initiate investigations of internal/external theft and fraud
• Engage, coach, train and influence loss prevention agents to be an extension of the Loss Prevention team by equipping them with knowledge to identify leading indicators of risk; educate them on the appropriate escalation path
• Effectively address product loss and physical security incidents
• Investigate workplace violence incidents in conjunction with the Loss Prevention Manager and Corporate Security Manager
• Identify market trends relating to physical security and develop action plans to assist in implementing best practices at the facility
• Ensure all Loss Prevention team members understand GXO Global Security Operations and Loss Prevention vision and values to align performance
• Guarantee internal controls are adhered to per company security standards
• Recruit, hire, develop and train loss prevention agents

Requirements

• 2 years of relevant work experience
• Experience with Microsoft Office
• Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends

Qualifications

It’d be great if you also have:

• 2 years of managerial or supervisory experience
• 5 years of loss prevention/asset protection experience
• Formal investigative interview training (Reid/Wicklander-Zulawski or similar instruction/training in the investigative interview process) and CFI certification
• Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience

Schedule

This position is regularly scheduled Monday through Friday, 3:30 p.m. to 12:00 a.m. Based on business needs, the selected candidate must be able to adjust work hours and provide support across all shifts, including daytime, overnight, weekend, and holiday coverage, to assist with investigations, critical incidents, operational needs, and site support activities.