Security Supervisor

About the role

This position oversees Security Officers, Lead Officers, and other company personnel at client sites. Responsibilities include ensuring post orders are followed, completing rounds, filing reports, notifying authorities in emergencies, coaching and disciplining personnel, and preparing reports.

Responsibilities

• Ensures all post orders are followed and rounds are completed
• Notifies proper authorities and clients in emergency situations
• Coaches and disciplines personnel as appropriate
• Trains Security Officers and other company personnel
• Assists in the submission of payroll and personnel information
• Ensures adequate coverage of all posts and positions
• Prepares, files, and submits various reports as required
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities
• Makes regular contact with client representatives to ensure security requirements are met and to provide quality customer service
• Performs supervisory duties as directed by company management or designated representatives

Requirements

High School Diploma or GED, 2 years of related experience, or an equivalent combination of education and experience. Minimum 2 years of experience in retail preferred.

Qualifications

• Knowledge of security operations with an emphasis on patrol, inspection, and response services
• Knowledge of supervisory practices and procedures
• Ability to provide positive direction and motivate performance
• Understanding of a variety of security and safety devices and controls
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
• Ability to track and maintain schedule assignments
• Ability to be an effective team member
• Ability to maintain professional composure when dealing with unusual circumstances
• Courteous telephone manner
• Ability to adapt to various sites and changes in post procedures
• Ability to write routine correspondence, including logs and reports
• Good organizational skills
• Strong customer service and results orientation
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures

Skills

May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work