Security Supervisor

Job Summary

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses enable Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans attending Live Nation Entertainment events each year. For more information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At Live Nation Entertainment, our people embody these qualities, so if this sounds like you, please read on!

About the role

The Shoreline Amphitheatre is seeking a Security Supervisor. The Security Supervisor is responsible for supervising and coordinating activities of the security department and staff within the venue.

Responsibilities

• Direct and supervise security staff and other employees performing security services for guests.
• Provide guest service by greeting and assisting guests and responding to guest inquiries and complaints.
• Lead staff, ongoing staff training, staff positioning, ensuring that all staff members are well-informed on event specific details and managing breaks.
• Aid the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, state, and federal laws and regulations.
• Oversee productivity and work assignments of the security staff and communicate with the Security Manager (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
• Show CARE by participating in the venue's sustainability program, which could include implementing programs that conserve resources/prevent waste, such as sorting waste and collecting recycling, and educating our fans about our efforts.
• Partner with fellow band members at the end of the show to close the venue—this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricades, etc.
• Train and evaluate security team members in venues.
• Assign and schedule team members to specific duties.
• Cookordinate team rest & lunch periods in accordance with state and local law and ensure coverage.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Other tasks as assigned by the Security Manager.

Requirements

• High School Diploma or equivalent preferred.
• At least 2 years of experience in a similar role.
• In certain states, a Guard Card is a plus.
• Working knowledge of security operations, safety practices in a business environment, and enforcement procedures.
• Strong strategic thinking and creative problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• An acute sense of judgment, tact, and diplomacy.
• A strong sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting.

Qualifications

• Passionate and motivated.
• Driven, with an entrepreneurial spirit.
• Resourceful, innovative, forward-thinking, and committed.

Skills

• Security operations.
• Safety practices in a business environment.
• Enforcement procedures.
• Strategic thinking and creative problem-solving.
• Verbal, written, and interpersonal communication skills.
• Judgment, tact, and diplomacy.
• Teamwork and ability to execute programs.

Benefits

Live Nation Entertainment offers competitive compensation packages, including:

• $20.00 USD - $25.00 USD per hour pay rate, based on a number of factors including market location, qualifications, skills, and experience.
• Equal Employment Opportunity (EEO) policy.
• Compliance with all relevant laws, rules, and regulations.

Pay

Hourly pay is based on a number of factors including market location, qualifications, skills, and experience.

Schedule

Hours are flexible and depend on the specific needs of the venue.