Security Supervisor

About the role

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Reporting to the Director of Facilities the Security Supervisor is responsible for managing the security strategies, compliance of policies, and procedures to ensure the safety and security of all employees and sub-contractors, patients, and facilities. The Supervisor will follow recognized and required guidelines and best practices for safety and security, including reporting and investigating incidents and accidents.

Responsibilities

• Lead, mentor, and manage the security team, including working with the contracted security firm to manage contracts, select train and schedule guards.
• Ensure security personnel adhere to company policies, procedures, and safety protocols
• Develop, implement, and update security policies, procedures, and protocols
• Monitor the Center’s security systems, including surveillance cameras, alarm systems, and access controls
• Provide enforcement of parking assignments at all locations
• Respond to and manage security incidents, including emergencies, theft, and other safety concerns
• Coordinate with local law enforcement and emergency services as assigned
• Maintain accurate records of security incidents, investigations, and resolutions
• Provide ongoing training for security personnel on best practices, emergency response, and regulatory compliance
• Ensure all staff are trained on