Security Supervisor

About the role

The Security Shift Supervisor at FuelCell Energy is responsible for overseeing daily security operations in a 24/7/365 environment. This role involves supervising security personnel, ensuring compliance with policies and procedures, and managing incidents and emergencies.

Responsibilities

• Supervise and direct on-duty FuelCell Energy security personnel.
• Ensure adherence to post orders, policies, and standard operating procedures.
• Serve as the primary point of contact for all security matters during the shift.
• Respond to, assess, and manage incidents, emergencies, and alarms.
• Prepare detailed incident and activity reports through the record management system.
• Oversee access control, badging, and visitor management processes.
• Monitor CCTV, alarm systems, and patrol operations.
• Conduct routine inspections of posts, personnel, and equipment.
• Escalate issues and communicate updates to the Security Manager.
• Cook with local law enforcement and emergency services as needed.
• Provide coaching, training, and performance feedback to security officers.
• Conduct shift briefings and pass-down communications.
• Reinforce professionalism, accountability, and safety culture.
• Ensure compliance with corporate security policies and regulatory requirements.
• Identify risks and vulnerabilities and recommend corrective actions.
• Support audits, inspections, and investigations.
• At times, provide executive protection to the FCE Board, Executive meetings, and other events.
• Coordinate with local law enforcement and emergency services as needed.

Requirements

• Education: Bachelor’s degree in criminal justice, law enforcement, or related field from an accredited institution (or substitution of 10 years of professional work-related experience).
• Experience: 3 years’ experience in law enforcement, military security or police, corporate security management, and work experience in a broad range of security areas.
• Preferred Certifications: Certified Protection Professional (CPP) or Physical Security Professional (PSP).
• Experience: Law enforcement experience required.
• Technical Skills: Experience using computer systems and software programs - i.e., PowerPoint, MS Word, Excel, and MS Outlook.
• Other Skills: Exceptional customer interaction skills, strong attention to detail and organizational skills, strong problem-solving and troubleshooting skills, strong work ethic and accountability, high level of trust and integrity, ability to manage high-level, sensitive matters, proven leadership/management skills, willingness to learn in a fast-paced environment, strong communication skills.

Qualifications

• HR-218/LEOSA with current Annual Firearm Qualification required.
• Physical Requirements: Ability to work in an outdoor construction or power plant setting, occasional pressure due to multiple calls and inquiries, occasional irregular hours, occasional lifting up to 50 pounds, ability to distinguish colors, willingness to travel using own vehicle or commercial airplane with reimbursement for expenses, willingness to travel between Danbury and Torrington locations as needed, ability to have or obtain a Passport.

Benefits

FuelCell Energy offers a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan, and generous paid leave.

Pay

The pay for this position ranges from $105,000 - $120,000.

Schedule

The Security Shift Supervisor works a rotating schedule to cover 24/7/365 operations.