Security Supervisor

Responsibilities

Assists in the supervision of Security Officers on assigned shift.

Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual, to ensure the safety and protection of guests, team members and the entire facility.

Acts as a back-up to Security Officers on assigned shift and assumes their duties when necessary.

Prepares and requests reports on incidents involving guests, team members and/or the facility, as needed.

Maintains a working knowledge of property, as well as special events on property, in order to advise guests and fellow team members of same, whenever possible.

Guards all transfers of monies and chips on the casino floor, as well as the physical transportation of hopper fills, chip fills and credits.

Interacts with guests and team members in a positive, professional manner.

Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.

Qualifications

• A high school diploma or general education degree (GED) is required.
• Some college education is highly preferred.
• A minimum of one (1) year experience in law enforcement or gaming security is required.
• Excellent communication skills are required.
• The ability to maneuver to all areas of the Casino is necessary.
• The ability to lift up to 10 pounds is required.
• The ability to bend, reach, kneel, twist and grip items while working at assigned desk area is necessary.
• The manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier is necessary.
• The ability to work at a fast pace and in stressful situations is necessary.
• The ability to read, write, speak and understand English is necessary.
• The ability to respond to visual and aural cues is necessary.

About the Role

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boasts over 1300 slot and video poker machines and the largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks.