Security Site Supervisor - Hotel Services

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture positively impacting the communities and customers we serve.

About the role

The Site Supervisor oversees the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

Responsibilities

• Oversee all aspects of the security function on-site, including staffing, scheduling, and on-site training of Allied Universal® personnel
• Ensure contract-required training and screening elements for security personnel are met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance
• Perform operations and related functions such as payroll, review and maintain incident reports, and assist in preparation of security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under direct supervision
• Respond to client requests and make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding performance of their duties
• Make disciplinary action and commendation decisions pertaining to security personnel
• Make productivity and cost-reduction recommendations to management
• Recommend physical security surveys and post orders

Requirements

• High school diploma or equivalent
• Ability to pass any State-required training or other qualifications for licensing
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle
• One or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful supervisory experience in a security-related industry
  • Associate’s degree or higher in any discipline
• At least 21 years of age, or higher if required by the state (21 years if armed)
• Ability to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Problem-solving and active listening skills
• Ability to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Ability to compile, sort, and interpret data
• Research, investigate, and compile information
• Mediate conflict with tact and diplomacy
• Write informatively, clearly, and accurately
• Teamwork and attention to detail
• Ability to work rotating shifts
• In-job state driving license

Preferred Qualifications

• Meets basic qualifications for Custom Protection Officer

Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to favorite restaurants, entertainment venues, and more

Pay

$15.30 per hour (full-time position)