Security Site Supervisor
About the role
GardaWorld is now hiring for Security Site Supervisor positions in Totowa, NJ. These roles are full-time, Monday through Friday, with evening and weekend shifts required.
Responsibilities
- Perform interior and exterior patrols to deter unauthorized access, theft, vandalism, or disturbances.
- Manage large crowds and provide exceptional guest services, responding to inquiries and assisting with directions, event information, and troubleshooting.
- Control access points verifying identification, credentials, and ensuring compliance with venue policies.
- Maintain constant surveillance of assigned areas; identify and report risks, vulnerabilities, or unusual activity.
- Investigate complaints, accidents, or suspicious persons and activities; document detailed incident and daily activity reports.
- Inspect public and backstage areas for safety hazards or damages, taking immediate action to prevent injuries or loss.
- Auxiliary security for special guests, talent, and high-profile visitors.
- Respond to and manage emergency situations until public safety authorities arrive.
- Serve as dispatcher when required, monitoring CCTV, radios, and alarm systems.
- Conduct searches of venues and surrounding facilities following a security threat; secure the scene and evacuate personnel when necessary.
Requirements
- A college degree in criminal justice or related experience; three years of crowd management, public safety, military, law enforcement, or related security experience with at least 2 years of supervisory experience.
- A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
- Supervisory or leadership experience in security, military, or law enforcement preferred.
- Ability to stay composed and professional in high-pressure environments.
- Excellent verbal and written communication skills; able to write clear, concise reports.
- Strong situational awareness, judgment, and problem-solving skills.
- Must be able to stand, walk, and patrol for extended periods, with or without reasonable accommodation, including during large-scale events.
- Must hold or obtain valid First Aid/CPR/AED certification (provided free GardaWorld course) and a Pennsylvania Driver’s License.
Qualifications
- Authorized to work in the United States.
Skills and Competencies
- Familiarity with laws, regulations, and best practices related to events and venue security.
- Proven ability to work effectively with diverse individuals, even under stress or conflicting conditions.
- Skilled at preparing professional written and verbal reports, conclusions, and recommendations.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Pay
$66,000.00 / year
Schedule
Full-time, Monday – Friday
Career Growth
Career growth opportunities at GardaWorld
Company Information
GardaWorld Security Services is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Equal Opportunity Employer
GardaWorld Security Services is an Equal Opportunity Employer.