Security Site Supervisor - Armed

Pay & Schedule

Hourly pay rate: $24.00 (full-time). Schedule: Tuesday through Saturday, 6:00 AM to 2:00 PM. Must be able to work Saturdays.

Responsibilities

Supervise all officers at an armed high-end equestrian center, liaise with the client, and oversee formal events. During events, attend to high-profile customers with exemplary customer service skills and a firm understanding of security and executive protection.

Supervise and coordinate delivery of quality services to the assigned customer. Act as liaison between customers, Operations Managers, and security officers. Supervise site staff and provide coaching, recognition, and discipline within approved empowerment range.

• Communicate staffing needs to Operations Manager, including using the requisition process and assisting in identifying and interviewing quality candidates
• Ensure officers receive appropriate training, developing them in both technical and professional skills; includes performance management (coaching, counseling, disciplining, performance evaluations, recognition)
• Ensure employee grievances are heard with help from appropriate branch or region HR support employees
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports) that require interpretation and action for effective business management

Requirements

• At least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements subject to state and/or local laws and regulations; may be required prior to employment
• Must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client-specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Candidates with prior law enforcement or military background are preferred
• Must pass a driving record check
• Must already possess a Class G license
• Able to work in various environments such as cold weather, rain/snow, or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in company 401(k) plan
• Seven holidays annually paid at time and a half if worked