Security Site Supervisor - Armed

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operation Managers, and security officers.
• Supervise site staff and provide coaching, recognition, and discipline within approved empowerment range.
• Communicate staffing needs to the Operation Manager, including using the Requisition process and assisting in identifying and interviewing quality candidates.
• Ensure officers receive appropriate training and develop technical and professional skills, including performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
• Handle employee grievances with support from branch or regional HR.
• Utilize scheduling and billing software to produce and interpret reports such as Scheduling Activity and Training Detail reports for effective business management.
• Operate innovative wireless technology at client‑specific sites with intermediate computer skills.
• Handle crisis situations at client sites calmly and efficiently.

Requirements

• Be at least 21 years of age with a high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills; ability to interact professionally with all levels of personnel and the public.
• Licensing requirements as required by state or local laws, potentially required prior to employment.
• Successful completion of a background investigation and drug screen in accordance with all applicable laws.
• Exceptional customer service and communication skills.
• Intermediate computer skills to operate wireless technology and scheduling/billing software.
• Ability to handle crisis situations calmly and efficiently.
• Physical ability to work in various environments (cold weather, rain/snow, heat), occasionally lift or carry up to 40 pounds, climb stairs/ramps/ladders, and stand or walk on various surfaces for long periods.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in company 401(k) plan.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation paid out only where required by law.

Pay

$25 per hour.