Security Shift Supervisor - College Campus

About the role

Barbier Security Group (BSG) is seeking qualified Security Shift Supervisors for full-time and part-time positions at a prestigious College Campus in Oakland. The Security Shift Supervisors will play a crucial role in ensuring a high level of quality control, compliance, and professionalism among officers and incident responders.

Responsibilities

• Provide and ensure a high level of quality control, compliance, and professionalism with Officers and Incident Responders out in the field.
• Oversee and sometimes perform the monitoring of all security, communications, and fire/life safety systems.
• Be the liaison between all direct security reports and the Account Manager.
• Train current and new hires to the highest standards to meet all protocols.

Requirements & Qualifications

• Must be at least 18 years old.
• Eligible to work in the United States.
• High School Diploma or equivalent required.
• Possess a current California Guard Card License.
• A valid Driver's License and a clean driving record for 3 years is required.
• Reliable transportation is necessary.
• Proficient in basic computer and smartphone usage.
• Must be able to speak, read, and write in English to create accurate reports; additional language skills are a plus.
• Strong listening skills, patience, and compassion, particularly when interacting with community members experiencing emotional or psychological challenges.
• Ability to remain calm in crisis situations, think critically, de-escalate conflicts, and communicate effectively.
• Maintain a positive, professional demeanor in adherence to all laws, regulations, company policies, and confidentiality standards.
• Possess a clear understanding of emergency response procedures and protocols.
• At least one year of experience in security, mobile patrol, or event staff roles.
• Ability to work independently with minimal supervision.
• Successfully pass a background check and drug screening.

Physical Requirements

• Stand, Walk or Sit for Extended Periods: Ability to sit while driving a vehicle, stand or walk for long periods, often for several hours at a time, including traversing outdoor areas with uneven surfaces, without significant physical strain.
• Climb Stairs: Regularly climb stairs and navigate multi-level buildings to perform patrols and check all areas.
• Lift and Carry: Ability to lift up to 50 pounds to move or secure equipment, and assist with other duties as necessary.
• Physical Endurance: Ability to withstand various weather conditions during outdoor patrols, including hot, cold, rainy, or windy weather.
• Manual Dexterity: Ability to handle and operate security equipment, such as radios, keys, and locks efficiently.
• Situation Awareness: Utilize strong vision and hearing abilities to monitor surroundings, identify potential security threats, and detect alarms or sounds of distress.
• Conflict Resolution: De-escalate stressful or potentially volatile situations with professionalism, patience, and effective communication skills.
• Prolonged Alertness: Maintain focus and remain alert throughout long shifts, ensuring the safety and security of the premises.
• Emergency Preparedness: Assist in evacuations or other emergency responses, utilizing physical stamina and agility to support individuals in need.

Roles and Responsibilities

• Patrol and Surveillance: Perform regular patrols of assigned areas, including multi-level buildings and outdoor spaces, while standing or walking for extended periods.
• Climb stairs frequently to inspect all areas thoroughly.
• Incident Response: Respond swiftly to emergencies or incidents, including sprinting short distances if necessary.
• Use manual dexterity to operate security equipment such as radios, keys, and locks efficiently.
• Equipment Handling: Lift and carry equipment or materials weighing up to 50 pounds to assist with security tasks or emergencies.
• Secure heavy items or assist with moving necessary supplies as part of the role.
• Utilize strong vision and hearing abilities to monitor surroundings, identify potential security threats, and detect alarms or sounds of distress.
• De-escalate stressful or potentially volatile situations with professionalism, patience, and effective communication skills.
• Reporting and Documentation: Keep accurate and detailed activity logs, documenting all patrols, incidents, and observations during the shift.
• Prepare comprehensive reports for any incidents ensuring records are clear and precise for review.
• Professionalism: Uphold a professional and positive demeanor at all times, representing the company and its clients with integrity and respect.
• Adhere to legal standards, company policies, and client-specific protocols.
• Maintain grooming and uniform standards consistently to project a polished and authoritative presence.
• Exhibit strong interpersonal skills when interacting with the public, clients, and team members, ensuring respectful and courteous communication.

Benefits

• Comprehensive medical, dental, and vision coverage for full-time employees.
• Opportunities for overtime.
• Five paid holidays.
• Paid time off.
• Pathways for career growth and advancement.
• Advanced training provided by industry experts.
• No fees for equipment or uniforms.
• Paid sick leave in accordance with state or local regulations.
• Access to financial and employee assistance programs.
• Discounts on travel and entertainment.
• Employer-matched 401(k) retirement plan.
• Exclusive discounts at Columbia retail stores.