Security Shift Supervisor

About the role

Candidates must be comfortable walking and standing for approximately 75% of shift time, have customer service skills, will frequently use computers and Outlook as well as other programs. This position requires adherence to a strict "no cell phone usage" policy.

Responsibilities

• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s)
• Affirms that all post orders are followed, that established rounds are completed, and that required reports are filed
• Notifies proper authorities and client in emergency situations
• Coaches and disciplines personnel as appropriate
• Sets up and trains Security Officers and other company personnel
• Submits payroll and personnel information to the company as designated
• Ensures adequate coverage of all posts and positions
• Presents, files, and submits various reports as required
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities
• Makes contact with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
• Performs the duties of a Security Officer in accord with post orders and company policy as assigned

Requirements

• High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
• Minimum 2 years of experience in retail preferred

Qualifications

• Knowledge of security operations with an emphasis on patrol, inspection and response services
• Knowledge of supervisory practices and procedures
• Ability to provide positive direction and motivate performance
• Understanding of a variety of security and safety devices and controls
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
• Ability to track and maintain schedule assignments
• Ability to be an effective team member
• Ability to maintain professional composure when dealing with unusual circumstances
• Courteous telephone manner
• Ability to adapt to various sites and changes in post procedures
• Ability to write routine correspondence, including logs and reports
• Good organizational skills
• Strong customer service and results orientation
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures

Skills

• May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

Details about pay are not specified in this job posting.

Schedule

Details about the schedule are not specified in this job posting.