Security Shift Supervisor - Armed
About the role
The Armed Security Shift Supervisor oversees and coordinates the delivery of quality services on a specific shift at an assigned customer. This role serves as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
Responsibilities
- Supervise and coach staff on assigned shift
- Provide recognition and discipline within approved empowerment range
- Communicate staffing needs on shift to Account Manager or Operations Manager
- Affirm that officers receive appropriate training, developing them in both technical and professional skills
- Affirm that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
- Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
- Affirm that uniforms, equipment, supplies, and vehicles utilized at the account are maintained appropriately with appropriate inventories and maintenance checklists
- Assist Account or Operations Manager to manage uniforms, equipment, supplies, and vehicles utilized at the account
- Work in various environments such as cold weather, rain/snow, or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods of time
Qualifications/Requirements
- Be at least 21 years of age with high school diploma or equivalent
- Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
- Licenses are subject to state and/or local laws and regulations and may be required prior to employment
- Able to ride a bike
- Display exceptional customer service and communication skills
- Have intermediate computer skills to operate innovative, wireless technology at client specific sites
- Able to handle crisis situations at the client site, calmly and efficiently
Benefits
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
Pay
Details about pay are not specified in this job posting.
Schedule
Details about the schedule are not specified in this job posting.