Security Shift Supervisor - Armed
Allied Universal · Memphis, TN · 2 mo ago
On-siteInformation Technology$23/hrFull-time
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. Work in a dynamic, welcoming, and collaborative workplace as part of a team that positively impacts the communities and customers we serve.
About the role
The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer site. Acting as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers, you will supervise staff, provide coaching, recognition, and discipline within approved empowerment range.
Responsibilities
- Supervise staff on assigned shift, ensuring effective performance and adherence to protocols.
- Communicate staffing needs to the Account Manager or Operations Manager.
- Ensure officers receive appropriate training, developing both technical and professional skills.
- Address employee grievances with support from district or regional HR and Account or Operations Manager.
- Administer Job Safety Analyses (JSAs) and safety programs, outlining site-specific hazards for security officers, including vehicle/driving safety as applicable.
- Assist the Account or Operations Manager in managing uniforms, equipment, supplies, and vehicles, maintaining inventories and maintenance checklists.
- Handle crisis situations calmly and efficiently at the client site.
Requirements
- Be at least 21 years of age with a high school diploma or equivalent.
- Possess effective written and oral communication and interpersonal skills for all levels of personnel and the public.
- Meet licensing requirements as per state and/or local laws and regulations, which may be required prior to employment.
- Successfully complete a background investigation and drug screen as a condition of employment.
- Display exceptional customer service and communication skills.
- Have intermediate computer skills to operate innovative, wireless technology at client-specific sites.
- 5+ years of security experience and supervisory experience are required.
Skills
- Ability to work in various environments such as cold weather, rain/snow, or heat.
- Occasionally lift or carry up to 40 pounds.
- Climb stairs, ramps, or ladders occasionally during shift.
- Stand or walk on various surfaces for long periods of time.
Pay
$23.00 / hour
Schedule
Monday through Friday, 8:00 AM to 4:30 PM