Security Shift Supervisor - Armed 2nd Shift

About the role

The Armed Security Shift Supervisor is responsible for overseeing and coordinating the delivery of quality services on a specific shift at an assigned customer. This role serves as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.

Responsibilities

• Supervise and coach professional security officers within the approved empowerment range.
• Communicate staffing needs on the shift to the Account Manager or Operations Manager.
• Ensure officers receive appropriate training, focusing on both technical and professional skills.
• Handle employee grievances with assistance from appropriate district or region HR support.
• Administer Job Safety Analysis (JSA) and safety programs, ensuring compliance with site-specific hazards, including vehicle/driving safety.
• Afford assistance to the Account or Operations Manager in managing uniforms, equipment, supplies, and vehicles at the account, maintaining appropriate inventories and maintenance checklists.
• Be prepared to work in various environments, including cold weather, rain/snow, or heat, occasionally lifting or carrying up to 40 pounds, climbing stairs, ramps, or ladders, and standing/walking on various surfaces for long periods.

Qualifications/Requirements

• At least 21 years of age with a high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills, capable of dealing with all levels of personnel and the general public professionally and effectively.
• Licenses are subject to state and/or local laws and regulations and may be required prior to employment.
• Must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
• Exceptional customer service and communication skills.
• Intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Ability to handle crisis situations calmly and efficiently.

Benefits

• Access to smart tools like exclusive technology to view and claim additional shifts.
• Career growth opportunities through get-paid training and advancement paths.
• Financial benefits including access to a retirement savings plan, medical, dental, vision, basic life, AD&D, and disability insurance.
• Exclusive perks offering discounts on top brands and services through the Perks Program.