Security Shift Supervisor - Armed

About the role

Allied Universal Services is seeking an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.

Responsibilities

• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

Requirements

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Ability to work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Qualifications

• Armed Guard Card/License (C135)
• Valid Driver's License

Skills

• Display exceptional customer service and communication skills