Security Service Technician - Grand Junction, CO
About the role
Cook Solutions Group, listed as a 100 Best Companies to Work for, is seeking a Full-Time Security Service Technician with strong customer service, communication, and time management skills. The ideal candidate should be able to integrate into the company's "We Make It Happen!" culture.
Responsibilities
- Travels to client’s site for alarm failure troubleshooting and repair.
- Installs and services electronic and physical security products including pulling wire.
- Accounts for all installation and service tools/equipment and all job parts/inventory.
- Tests all installed/serviced equipment to ensure proper performance and compliance with customers’ requirements and all applicable codes.
- Troubleshoots and repairs electronic and physical security equipment.
- Communicates important project status information to management as necessary (installation or service).
- Communicates with customers on job status or completion (installation or service).
- Conducts site surveys upon request of management.
- Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e., time sheets, expense reports, change orders, equipment transfers, etc.
- Maintains and controls assigned truck stock inventory in an organized manner.
- Reports stock items during company inventory audits.
- Maintains control and safeguards all company or customer property or information of which employee has been entrusted.
- Ensures company vehicle is maintained according to established standards.
- Keeps vehicle clean, inside, and out.
- Maintains clean driving record and operates company vehicles using safe driving practices.
- Responsible for training less experienced employees and trainees on company procedures, systems, and installation/service techniques.
- Ensures all work is performed to CSG quality standards and practices.
- Works in compliance with Federal/State laws regarding safety of self and others always.
- Expected to solicit new business when not working on service or installation.
Requirements
- High School Diploma or GED equivalent required.
- 2 - 5 years of electronic and physical security service and installation experience and/or training; or equivalent combination of education and experience.
- Valid driver's license and clean driving record.
- Knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, & under-counter teller equipment is preferred.
- Knowledge of Bosch, DMP, March DVR, 3VR, and/or Lenel Access control product lines preferred.
- Customer service experience is a plus.
- Ability to travel up to a week if necessary.
What You Bring
- Sit; climb or balance; stoop, kneel, crouch or crawl.
- Lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds.
Benefits
Cook Solutions Group (CSG) offers a comprehensive benefits program designed to enhance the quality of life for its employees. Benefits include competitive salaries, a 90% PPO insurance premium for the employee and 100% for a high deductible plan, 50% for dependents, a 401(k)-retirement match, Paid Time Off (PTO), 8 paid holidays per year, 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program, technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, and tuition reimbursement. Additionally, CSG encourages employees to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through the Cook Community Builders program.
Pay
$22-$30+ hour DOE
Schedule
Not specified
Qualifications
Not specified
Skills
Not specified
Benefits
Not specified
Pay
Not specified
Schedule
Not specified
Qualifications
Not specified
Skills
Not specified
Benefits
Not specified