Security Service Technician - Entry Level

Responsibilities

• The service and maintenance of security products and systems, including; Intrusion, Video Surveillance, Access Control, Intercom, and Monitoring
• Service and troubleshoot systems to diagnose problems and identify solutions
• Ensure customers understand the functionality of their system
• Interact with customers, vendors, and co-workers in a professional manner
• Demonstrate an understanding of and follow all safety regulations and practices
• Open-minded willingness for continual learning
• Follow all Koorsen policies, procedures, and core values
• Any other duties deemed appropriate by management

Requirements

• Pass drug and background screenings
• Strong written and verbal communication skills
• Able to meet state licensing requirements and vendor certifications
• Valid driver’s license
• Security, Fire Life Safety, or Low Voltage experience (preferred)
• 2+ years of experience installation or servicing security systems (preferred)
• Read and interpret diagrams, blueprints, and specifications
• Experience with electronic testing devices
• Access and Video Manufacturer’s certifications
• Proficiency working in Microsoft Suite: Outlook, Word, Excel, and PowerPoint
• Basic understanding of IT functionality

Physical Demands

• Able to safely and effectively use general hand and power tools
• Lift and carry a minimum of 75 lbs.
• Push and pull greater than 75 lbs.
• Climb a ladder reaching a height of at least 12 feet and use a man lift to perform services
• Exposure to outside weather conditions, temperature changes, and loud noises
• While performing the duties of this job, the employee is required to talk or hear
• The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms

Hiring Process

• New hires must complete the I-9 Verification form within 3 days of hire
• This form is required by the U.S. Department of Justice and Immigration and Immigration and Naturalization Services
• It is used to verify your identity and right to work in the United States
• In addition, we verify employment eligibility via E-Verify
• All Positions require background checks with criminal courts, state and county repositories of criminal records, and the Department of Motor Vehicles
• A test for Evidence of Substance Abuse by urinalysis test is required if this application results in an offer of employment