Service Technician - Entry Level
About the role
The Entry Level Service Technician supports trailer repair and maintenance work under the guidance of experienced technicians and store leadership. This role is designed for mechanically inclined individuals who want to build hands-on skills in trailer repair while learning proper processes, safety standards, and documentation. This position is ideal for someone early in their technical career who takes pride in doing things the right way, shows up consistently, and wants to grow into a more advanced technician role over time.
Responsibilities
- Assist with mechanical, electrical, brake, axle, and wiring repairs under supervision
- Perform basic inspections and identify obvious wear or safety issues
- Support installation of parts, accessories, and equipment
- Help prepare trailers for customer pickup and service completion
- Maintain a clean, organized, and safe work area
- Follow all safety procedures and use required PPE
- Learn to read and follow work orders accurately
- Develop diagnostic skills with guidance from senior technicians
- Participate in on-the-job training and technical skill development
- Learn proper documentation practices for completed work
- Build familiarity with trailer systems, tools, and shop equipment
- Communicate job status and questions clearly to store leadership
- Request parts and supplies as directed
- Support shop organization and help keep work moving efficiently
- Assist teammates as needed to meet daily service demands
Requirements
- Mechanical aptitude and interest in hands-on repair work
- Prior experience as a helper, lube tech, shop assistant, or similar role is a plus
- Willingness to learn trailer systems including wiring, brakes, axles, and suspensions
- Dependable work habits and strong attention to safety
- Ability to lift and move heavy equipment as needed
- Valid driver’s license required
Pay
Hourly pay based on experience and skill level, with overtime eligibility and participation in a monthly, department-based performance bonus. Opportunities to grow compensation increase as skills, responsibility, and proficiency develop.