Security Service Technician

Job Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.
• Services Access Control, CCTV, Intrusion, and Fire Alarm System
• Able to program all GSSC systems
• Tests all equipment and verifies signals to ensure proper performance of systems
• Edutes and trains customers on system operation and functionality of systems
• Communicates daily with Customer Service Coordinator on delays, requirements, and general status of service tickets
• Manages individual truck stock inventory, materials, tools, and company equipment
• Reads and interprets wiring diagrams, schematics, and manufacturer manuals
• Complies fully with the safety programs of GSSC and the Client
• Handles on-call duties on a regular basis with additional pay
• Performs system preventative maintenance of customer equipment
• Positively represents GSSC to customers with consistent professionalism
• All other duties as assigned

Fire Tasks

• Installation and maintenance of Fire system installations
• Conduct annual and semi-annual fire alarm inspections as needed
• Completing the Record or Completion (ROC) for completed systems
• Completing inspection reports for municipality required inspection schedules
• Filing ROC and Inspection reports within the ERP system and required compliance website locations
• Printing required documents for site storage after an ROC or Inspection
• Following up Inspection visits for repairs on failed points
• Completing separate repairs as per required to pass an inspection

Minimum Qualifications

• Hold a valid state driver’s license with a clean driving record
• 2 years of experience in the commercial security field specific to service of equipment, including Access Control, CCTV, Networking, Wireless Intrusion, Wired Intrusion and Fire Alarm Systems
• Required to be punctual to required work locations and complete scheduled service calls in a timely manner
• Working knowledge of UL certification requirements, testing, documentation and service
• Associate degree required or 2+ years of related experience and/or training, or equivalent combination of education and experience
• Ability to read Blueprints and utilize manufacturer manuals and technical support
• Ability to be on the On-Call rotation throughout the year including a minimum of one holiday per year, one week at a time (number of weeks within a year are dependent on the number of individuals in the rotation)

Preferred Qualifications

• BICSI Certification
• NICET Certification
• Computer/Networking Experience
• Power Limited Technician (PLT) Licensed or willingness to receive PLT License within 6 months of employment

Physical, Mental And Environmental Requirements

• Employee is required to stand, walk, climb, sit and use hands and fingers
• Ability to complete ladder work, operate scissor and boom lifts, move boxes, and lift, up to 50lbs
• Reaching, grasping and carrying activities also required
• Moderate noise level in the work environment
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations

Travel

• Some out of town travel required