Security Screeners - 2nd & 3rd Shift

Job Summary

The Screening Officer is an officer that maintains security and safety of people and the property. Identifies and escalates issues in accordance with documented policies and procedures. Provides strong customer service, access control, loss prevention, incident response, observation and reporting for all safety and security incidents.

Evaluations & Escalations

Evaluates and escalates potential safety issues within the facility. Identifies security shortfalls and offers suggestions from improving the security program.

Standard Operating Procedures

Read and apply the Screening Standard Operating Procedures.

Monitoring

• Monitor traffic flow through screening checkpoint(s).
• Require datacenter personnel to utilize metal detection and/or wand for entrance to and exit of secure areas.
• Perform handheld wand searches and walk through metal detection searches.

Other Duties

• Evaluate and escalate potential safety issues within the facility.
• Notify supervisor upon becoming aware of unsafe working conditions.

Qualifications

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Security, Law Enforcement, or Military experience a plus.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.

Competencies

• Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations.
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
• Knowledge of security operations and procedures.
• Knowledge of fire inspection procedures.
• Capable of learning a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Basic computer skills are required.
• Strong oral and written communication skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently.
• Ability to adapt to changes in the external environment and organization.
• Ability to exercise independent judgment and decision-making skills.

Working Conditions

• With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.
• In addition to other demands, the demands of the job include:
• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• May be required to work overtime without advance notice.
• Frequent sitting, standing, and walking, which may be required for long periods of time.
• Walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Ability to carry up to 2.5-pound device during the entire shift.
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.