Security Responder - 3rd Shift

Job Summary

The Responder maintains security and safety of people and the property. Identifies and escalates issues in accordance with documented policies and procedures. Conducts patrols of the datacenter to ensure the protection of the clients assets and property. Provides strong customer service, access control, loss prevention, incident response, observation and reporting for all safety and security incidents.

Responsibilities

• Respond to security incidents as dispatched within designated tier times.
• Conducts patrols of the interior and exterior of the datacenter facility.
• Prepares reports on a surface book device on incidents responded to during shift.
• Serves as Incident Commander pending arrival of security supervisor, or member of a public service agency police or fire.
• Serves as an escort for datacenter guests requiring individual escorts through the facility.
• Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
• Evaluates and escalates potential safety issues within the facility.

Requirements

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.

Qualifications

• Must have 1-2 years of consecutive security experience.
• Must have a valid drivers license and a clean driving record.
• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the Country.
• Must have the ability to speak, read, and write English proficiently.
• Must have 1 + years of Supervisory experience.

Skills

• Knowledge of security operations and procedures.
• Knowledge of fire inspection procedures.
• Capable of learning a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Strong oral and written communication skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently.
• Ability to adapt to changes in the external environment and organization.
• Ability to exercise independent judgment and decision-making skills.

Benefits

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off.
• FREE Uniforms.
• Paid Training.
• Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program.
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!