Security Receptionist

About The Role

Securitas is seeking a professional and customer-focused Security Receptionist to join their team in Houston, TX. This position serves as the first point of contact for visitors, employees, and contractors while supporting site security operations in a professional office environment. The ideal candidate possesses excellent communication skills, strong attention to detail, and the ability to balance customer service responsibilities with essential security functions. Candidates should be comfortable working with computers, managing multiple tasks, and maintaining a welcoming yet secure atmosphere.

Key Responsibilities

• Greet and assist visitors, employees, vendors, and contractors in a friendly and professional manner.
• Monitor and manage access control systems to ensure authorized facility access.
• Verify identification and credentials prior to granting access.
• Issue visitor badges and maintain visitor management procedures.
• Answer incoming phone calls and direct inquiries appropriately.
• Maintain accurate visitor logs, records, and security documentation.
• Monitor lobby activity and report suspicious or unusual activity.
• Provide exceptional customer service while enforcing site policies and procedures.
• Communicate effectively with employees, management, and visitors.
• Aid in incident reporting and documentation as needed.
• Support overall site security operations and maintain a professional front desk presence.

Qualifications

• Minimum 1 year of security experience.
• High school diploma or GED.
• Strong computer skills and ability to learn security and visitor management systems.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Professional appearance and demeanor.

Preferred

• Previous receptionist, front desk, concierge, or administrative experience.
• Experience with access control systems and visitor management software.
• Experience working in a corporate or professional office setting.

Pay

Pay Rate: $16.00–$17.50 per hour (DOE)

Schedule

Schedule: Monday–Friday, 2:00 PM – 10:00 PM

Benefits

• Retirement plan.
• Employer-provided medical and dental coverage.
• Company-paid life insurance.
• Voluntary life and disability insurance.
• Employee assistance plan.
• Securitas Saves discount program.
• Paid holidays.
• Paid time away from work.

Additional Information

• Some populations may have the availability of accessing earned wages on a daily basis, prior to payday.
• Restrictions and fees may apply.
• Certain waiting periods may also apply.
• Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements.
• Benefits may be different for union members.