Security Receptionist

Essential Functions

• Serves as the first point of contact and maintains a visible security presence at campus entry points.
• Oversees visitor management processes, including monitoring the entry and exit of guests at Acuity Headquarters.
• Accurately documents all interactions and incidents involving unauthorized individuals.
• Assists with the creation, implementation, enforcement, and update of formal security procedures.
• Tracks and coordinates physical security access requests.
• Creates newsletter articles pertaining to security topics.
• Supports weekly testing and validation of security operations software and procedures.
• Maintains authorization paperwork and Log of Issued Keys.
• Assists in the annual tornado, fire alarm and intruder drills at Corporate Headquarters.
• Tracks and manages inventory. Places orders to ensure consistent availability of security, wellness, and general office supplies.
• Captures and coordinates special events by communicating with internal and external partners to ensure successful planning and execution. Assists during events as needed, including off hours.
• Communicates with emergency services and external agencies.
• Oversees Lost and Found operations.

Qualifications

• Strong organizational, teamwork, interpersonal and conflict resolution skills.
• Ability to communicate effectively both verbally and in writing with all levels of management, employees and service providers.
• Professional appearance and demeanor representing the organization positively at all times.
• High degree of skill in analytical thinking and problem solving.
• High level of professionalism and confidentiality when handling sensitive information.
• Ability to stay calm under pressure, set priorities, multi-task and meet deadlines.
• Strong administrative/computer skills with the ability to create and maintain Word and Excel documents.
• Near perfect attendance and schedule flexibility to meet the ongoing demands of a dynamic environment/facility.

Benefits

This job is classified as nonexempt. For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.