Security/Public Safety Officer - Patrol Historic Area

About the role

The Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution founded in 1926. It owns and operates one of the largest and best-known museum complexes in the world, including the restored colonial capital of Williamsburg, Virginia.

Responsibilities

• Conduct routine patrols and inspections of Colonial Williamsburg properties, including historic sites, museums, hotels, restaurants, retail locations, golf courses, and parking areas.
• Document unusual conditions, situations, or events, and report findings accurately and promptly to management.
• Maintain positive interactions with the public to reduce risks and enhance safety.
• Administer first aid, CPR, and operate AEDs, assisting incapacitated persons when necessary.
• Enforce Foundation rules and regulations and control access to restricted areas.
• Relieve communications operators as needed, being familiar with alarm systems, communications equipment, logs, records, and CAD systems.
• Escort employees and guests, set up crowd, traffic, and parking control equipment.
• Perform opening and closing procedures for designated buildings.
• Detect and investigate crimes or unusual activities, including surveillance, interviewing victims, suspects, and witnesses, collecting evidence, and reporting findings to the shift supervisor.
• Mediate disputes, maintain order, and respond to disturbances.
• Provide assistance and backup to other Public Safety staff and the public as needed.

Requirements

• High school diploma or equivalent.
• A valid Commonwealth of Virginia driver's license and an acceptable driving record based on The Colonial Williamsburg Foundation’s criteria.
• At least 21 years of age.
• No more than 1 moving violation or at-fault accident within 12 months.
• No more than 2 moving violations or at-fault accidents within 36 months.
• No serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc.
• Two years of public contact experience.
• Two years of college coursework.
• One year of experience with Colonial Williamsburg.
• Current certification in CPR, first aid, and AED use.

Qualifications

• Excellent public contact skills, including the ability to interact effectively under stressful circumstances.
• Strong verbal and written communication skills.
• Ability to read, write, and prepare reports using a computer.
• Sound judgment and decision-making under pressure.
• No history of criminal convictions, except minor traffic violations.
• Ability to qualify annually in CPR, first aid, and AED use.
• Flexibility to work irregular or extended hours, including rotating shifts, evenings, weekends, and holidays.

Key Skills / Competencies

• Excellent public contact skills, including the ability to interact effectively under stressful circumstances.
• Strong verbal and written communication skills.
• Ability to read, write, and prepare reports using a computer.
• Sound judgment and decision-making under pressure.
• No history of criminal convictions, except minor traffic violations.
• Ability to qualify annually in CPR, first aid, and AED use.
• Flexibility to work irregular or extended hours, including rotating shifts, evenings, weekends, and holidays.

Physical and Environmental Demands

• Standing, walking, sitting, talking, hearing, using hands/fingers, reaching 5–8 hours per shift.
• Climbing or balancing, stooping, kneeling, crouching, or crawling 2–5 hours per shift.
• Lifting up to 20-25 pounds frequently and up to 100 pounds occasionally with assistance.
• Work primarily performed outdoors, with exposure to varying weather conditions including heat, cold, rain, and snow.
• Regular use of radios, AEDs, and other emergency equipment.
• Exposure to high noise levels from alarms, crowds, or traffic.
• Vision and hearing sufficient to assess situations, read reports, and respond to emergencies.

Typical Work Schedule

Full time, 40 hours per week.

Compensation Disclaimer

The compensation listed below for this position represents the anticipated hiring range and is provided in accordance with Virginia pay transparency requirements. Actual compensation will be determined based on factors such as the selected candidate’s skills, qualifications, experience, education, certifications, internal equity, and the specific requirements of the role. Range: $14.42 to $21.63.