Security Project Specialist 2

About the role

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects including small to large projects that vary in complexity. Also delivers assigned projects effectively and within budgeted cost and time schedules. Acts as key interface for technical support with the customer and maximizes customer satisfaction. May mentor less-experienced staff. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

Responsibilities

• Installs, programs, tests, repairs, and services a substantial variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation.
• Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction.
• Assignments are broad in nature and may require a high level of ingenuity and proficiency.
• Reads complex blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
• Writes non-routine programs of substantial variety and complexity for systems.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
• Takes ownership of onsite project including safety, quality and performance.
• May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation.
• May install, configure, and support a variety of network systems and equipment for assigned projects.
• Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures.
• Uses solid troubleshooting skills to isolate