Security Project Specialist 1

About the role

The ideal candidate will join a dynamic team dedicated to providing world-class service to customers, colleagues, and communities. They will be responsible for installing, programming, testing, repairing, and servicing various systems and equipment, including security, fire alarm & life safety, and building automation.

Responsibilities

• Install, program, test, repair, and service a variety of systems and equipment.
• Provide technical support and training to customers.
• Interpret manuals, schematics, and wiring diagrams to repair equipment.
• Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Write routine programs for systems.
• Act as a key interface for technical support and training.
• Consult with engineering personnel to resolve unusual problems.
• Advise management on customer satisfaction, product performance, installation techniques, and product improvements.
• Execute technical aspects of multiple projects with varying timelines and budgets.
• Identify potential project risks and develop strategies to minimize impact.
• Coordinate with the Project Manager and/or Operations Manager on specific projects.
• Assist in the development and implementation of strategies to control deviations from estimated costs and project deadlines.
• Ensure high levels of customer satisfaction.

Requirements

• Exceptional customer focus and ability to work under pressure.
• Willingness to learn technical skills related to fire alarm systems and electronic security systems.
• Strong mechanical and electrical aptitude.
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis.

Qualifications

• High School/GED or equivalent experience.
• 1-3 years relevant field service experience preferred but not required.