Security Operations Center Specialist

Responsibilities

• Monitor and operate security systems including access control, CCTV, intrusion detection, alarms, radios, and telephony systems.
• Receive, assess, document, and respond to security incidents in real time.
• Dispatch security personnel and coordinate emergency response when required.
• Maintain accurate incident logs, reports, and shift documentation.
• Perform badge verification, visitor access coordination, and credential checks as applicable.
• Communicate effectively with Government personnel, first responders, and internal stakeholders.
• Escalate incidents in accordance with SOPs, post orders, and contractual requirements.
• Support continuity of operations during emergencies or elevated threat conditions.
• Adhere to all security, safety, and compliance requirements.

Qualifications

• A high school diploma or GED.
• Minimum 1–3 years’ experience in: Security Operations Center, Command Center, Dispatch, Watch Officer, Monitoring environment.
• Prior experience supporting DoD, IC, or Federal security operations.
• Experience with: Lenel / CCure / Genetec / Honeywell or similar systems, Incident reporting databases.
• Military, law enforcement, or federal security background.
• Familiarity with Post Orders and Government security protocols.
• Active Top Secret / SCI with Polygraph clearance required.
• Completion of the Tailored Adaptive Personality Assessment System (TAPAS) required.

Qualifications – Here’s What You Need

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately.
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
• Proficiency with computers and security monitoring software.
• Ability to remain calm and effective in high-stress situations.
• Must be able to multitask and prioritize in a fast-paced environment.

Our Commitment To You / Overview Of Benefits

• SCA Health & Welfare fringe benefits.
• Dental & Vision EAP.
• Basic Life and AD&D Insurance (Company Provided).
• Voluntary Life and AD&D options.
• 401(k) Retirement Savings Plan with matching after one year.
• Paid Time Off.

Working Conditions

• Professional secure facility environment, with the ability to work onsite.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to work rotating shifts, weekends, and holidays as required by mission needs.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.
• Position involves prolonged periods of sedentary work, primarily monitoring screens.
• Requires the ability to remain seated for extended durations and manage multiple systems simultaneously.
• Work is conducted within a secure indoor operation’s center environment.
• May necessitate occasional movement within secured facility areas.