Specialist, Security Operations Center

Core Responsibilities

Assists in monitoring internal and external security events to identify potential threats and vulnerabilities.

Supports video patrols, monitors security camera feeds, and participates in the investigation of security alarms.

Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends.

Supports the monitoring of open-source media for security-related events and potential impacts.

Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities.

Follows security policies and procedures to ensure compliance and contribute to process improvement.

Collaborates with the Protective Services Team to maintain security awareness and resolve physical security issues.

Affords support in the monitoring and maintenance of physical security systems.

Documents and communicates relevant information to support decision-making processes.

Supports training activities for new Specialists and third-party Security Operators.

Affords assistance in the development of standard operating procedures (SOPs) and training materials.

Communicates effectively with peers, partners, customers, and employees.

Participates in the continuous improvement of SOC processes and procedures.

Maintains awareness of emerging threats, vulnerabilities, and industry best practices.

Qualifications

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Skills

• Microsoft Office
• Decision Making
• Communication
• Customer Service

Pay

$25.41 - $38.12 per hour

Schedule

Saturday - Wednesday 2:00 PM-10:00 PM MST. Shift assignments are subject to change based on business needs.

Benefits

• Medical, prescription, vision, and dental insurance for eligible employees.
• 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
• Paid time off including eight observed company holidays and flex time.
• Exclusive perks + discounts, including tuition assistance, commuter benefits and more!

Education

High School Diploma / GED

Relevant Work Experience

0-2 Years