Specialist, Security Operations Center

About the role

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Responsibilities

• Next-Gen System Monitoring: Operate within a modern technical security ecosystem—leveraging advanced access control, video analytics, life-safety telemetry, and mass-notification platforms—to proactively detect and mitigate threats across all Rivian locations.
• Tech Stack Innovation: Go beyond standard dispatch. Actively monitor the health and performance of our technical security platforms, and gain valuable experience partnering on system implementations, troubleshooting, and bleeding-edge technical projects.
• Dynamic Threat Triage: Act as the first line of defense. Field incoming security inquiries and intake reports of safety anomalies in a calm, decisive, and highly professional manner.
• Critical Incident Coordination: Serve as the calm center of gravity during high-stress situations, coordinating rapid, synchronized responses for medical emergencies, fires, and other high-priority global incidents.
• Data-Driven Tracking: Synthesize real-time information and track security resources accurately using our Computer Aided Dispatch (CAD) and incident management platforms.
• Strategic Communication: Provide frictionless escalations and deliver crystal-clear, concise intelligence to leadership and cross-functional stakeholders during major events.
• Agile Shift Support: Partner with the SOC Manager to guide shift operations, supporting a diverse 24/7 team and fostering a highly motivated, inclusive, and high-performance culture rooted in safety and security.
• Cross-Functional Partnership: Collaborate with facility stakeholders across the enterprise to resolve incidents, eliminate vulnerabilities, and continuously iterate on Rivian’s global security posture.

Qualifications

• Education & Experience: Associate degree (or equivalent experience) with 1+ years of proven impact in a modern, corporate Security Operations Center (SOC), Global SOC (GSOC), emergency dispatch, military, or a related high-velocity environment.
• Technical Aptitude: Strong familiarity with modern security tech stacks (enterprise access control, video management, incident reporting) and seamless proficiency in Google Workspace (Gmail, Docs, Drive, Sheets, Slides, Calendar).
• High-Speed Data Synthesis: Ability to accurately type at least 40 WPM while simultaneously processing and triaging live phone, radio, or electronic data inputs.
• Exceptional Communication: Crisp verbal and written communication skills in English, with the confidence to project authority and clarity to large groups via radio and mass-notification systems.
• World-Class Empathy & Professionalism: Uncompromising integrity and a customer-obsessed mindset when interacting with stakeholders at all levels of the organization.
• Adaptive Problem-Solving: Ability to maintain absolute composure, think critically, and pivot effectively in high-stress, fast-paced, and ambiguous situations.
• Proactive Drive: Highly organized, self-motivated, and capable of multitasking efficiently with an eye toward continuous process improvement.
• Operational Agility: Flexibility to work nights, weekends, and holidays as operational needs dictate within a 24/7 mission-critical environment.

Pay

The salary range for this role is USD $30-34/hr for Illinois based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

Benefits

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

Schedule

This role operates on a 24/7 schedule.

Application Instructions

You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee).