Security Operations Center (SOC) Operator

Swickard Automotive Group is seeking a SOC Operator to serve as the eyes and ears of our growing dealership network from our corporate office in Las Vegas.

About the role

This is a real operations role with visibility across the entire organization, designed for security professionals who thrive on situational awareness, stay sharp across long shifts, and take ownership when something doesn't look right.

Responsibilities

• Monitor CCTV, access control, and alarm systems across Swickard's multi-state dealership network in real time
• Serve as the first line of detection and response for security incidents — assess, act, and escalate with confidence
• Maintain clear, accurate incident reports, activity logs, and shift handoff documentation
• Coordinate directly with dealership management, on-site personnel, and emergency services during active events
• Identify patterns, vulnerabilities, and anomalies through ongoing surveillance and threat assessment
• Support security audits, risk assessments, and SOC procedure development
• Partner with IT, HR, and operations to enforce security standards across all locations
• Adapt to new tools, locations, and responsibilities as the role evolves with company growth

Requirements

• Demonstrates a high "HQ" (Hospitality Quotient) — kindness, integrity, self-awareness, and work ethic
• High school diploma or equivalent required; coursework in security, criminal justice, or a related field is a plus
• Prior experience in security operations, dispatch, surveillance monitoring, or a similar environment preferred
• Proficiency with CCTV platforms, access control systems, and security monitoring software
• Ability to track and manage multiple locations and feeds simultaneously without losing focus
• Strong written communication — reports must be clear, accurate, and useful to people who weren't in the room
• Cool-headed decision-making when things move fast
• Disciplined documentation habits and high attention to detail
• Flexibility to work varied shifts, including nights and weekends as needed

Physical Requirements

• Ability to maintain focus and alertness through extended monitoring shifts, including overnight and weekend rotations
• Sustained screen work across multiple displays for the duration of a shift
• Ability to respond quickly and effectively when an incident requires immediate action

Benefits

• Career Path – Clear runway for growth into senior security roles, multi-site security management, and broader operations leadership within a rapidly expanding organization
• Real Visibility – Eyes across an entire multi-state dealership network, not just one building
• Competitive Compensation – Competitive salary and shift considerations
• 401(k) – Plan for your future with company retirement benefits
• Paid Time Off – Recharge and take the time you need
• Comprehensive Medical, Dental & Vision Insurance – Full coverage for you and your family
• Life & Disability Insurance – Peace of mind when it matters most
• Pet Insurance – Because your whole family deserves coverage
• Employee Mental Health & Wellness Program – Support for the whole person, not just the employee

About Us

Founded in 2014 by Jeff Swickard in Wilsonville, OR, Swickard Automotive Group is a hospitality company that happens to sell cars, parts, and service. Consistently ranked as one of the fastest-growing dealership groups in the US by Automotive News, our portfolio includes Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.