Security Operations Center (SOC) Officer

Position Overview

We are seeking a detail-oriented and technologically savvy Security Operations Center (SOC) Operator to support our Security Operations Center. This role is critical in monitoring systems, identifying risks, and ensuring timely escalation and communication of security-related activity. The ideal candidate has a strong foundation in security, situational awareness, and the ability to interpret and act on information from multiple systems.

Key Responsibilities

• Maintain heightened awareness and respond appropriately to alarms, safety issues, and emerging situations
• Monitor security systems, alarms, and CCTV feeds to identify unusual activity, potential risks, and security incidents
• Accurately interpret CCTV and system data and determine next steps, including notifications, escalation, and documentation
• Prepare clear, detailed written reports and provide timely verbal notifications to appropriate stakeholders
• Utilize technology-based security platforms and tools as part of daily operations
• Work collaboratively with site leadership and control personnel who manage response actions
• Conduct system checks to ensure all monitoring equipment is functioning properly
• Track and escalate suspicious activity or operational concerns
• Support investigations by reviewing video footage and compiling evidence
• Provide excellent customer service while maintaining a professional present

Required Qualifications

• 18 years of age or older
• High School Diploma or GED
• Security experience may vary, but must include:
• Prior leadership experience or documented training demonstrating advanced situational awareness
• Experience responding to risks, unusual activity, and alarm events
• Relevant experience with technology-based security systems (GSOC, SOC, or similar environments preferred)
• CCTV experience with a clear understanding of:
• How to analyze what is being viewed
• What actions are taken with that information
• Proper reporting, notifications, and escalation procedures
• Strong written and verbal communication skills
• Ability to remain calm, professional, and focused in fast-paced or high-pressure situations
• Ability to prepare and distribute daily weather reports that may impact employee movement, site operations, or security activities
• Active NJ SORA license or the ability to obtain one, valid driver's license, and open availability is required for this position

Preferred Qualifications

• Prior experience in a GSOC or SOC environment
• Previous supervisory experience
• Familiarity with report writing related to security incidents
• Experience working with monitoring platforms, alarm management systems, and access control technology
• Strong attention to detail and situational awareness
• Ability to prioritize multiple tasks in a fast-paced environment

What We Offer

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 401K Retirement Options
• Paid Time Off
• Weekly Pay
• Paid Training & Free Uniforms
• Employee Discounts (Retail, Phone Plans, Rentals & more)
• Pet Daycare Discounts
• Securitas Saves discount program
• Paid holidays
• Employee Assistance Program (EAP)
• Career Advancement Opportunities

EEO Information

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.