Security Operations Center Dispatcher

Principle Responsibilities

• Manages requests for security and emergency services.
• Maintains communication channels including phones, radios, intercoms, and other tools.
• Prioritizes calls for service based on urgency and criticality, and takes appropriate action.
• Gathers detailed information from callers and records all officer activities.
• Sends urgent communications through mass notification systems, electronic and overhead paging systems.
• Maintains a safe and secure environment by monitoring the physical environment and security systems.
• Performs preventative maintenance checks and identifies discrepancies.

Preferred Qualifications

• Associate's or Vocational degree in general studies.
• 0 to 2 years working in dispatch or call center, Security Operations Center, or related functions.

Physical Demands

• Sedentary: Lifting up to 10 lbs. occasionally, negligible weight frequently.

Pay

Pay Range: $24.62 to $33.74 per hour.

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable).

Schedule

Every weekend
12-hour day shifts (Wednesday 10:30am-2:30pm, Thursday-Saturday 6:30am-7:00pm, Sunday-Tuesday off)
1.0 FTE (80 hours per two-week pay period)

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits Include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support
• Benefits to navigate the Federal Public Service Loan Forgiveness Program

Benefit eligibility/offerings are determined by FTE and if you are represented by a union.